A security operation needs a reliable way to receive information, assess its significance and direct the appropriate response. We help clients organize control-room and dispatch functions around their facilities, personnel and escalation requirements. Coverage hours, reporting responsibilities and technology interfaces are defined for the engagement.
Scope may include
- Control-room procedures
- CCTV and alarm monitoring within scope
- incident logging
- dispatch coordination
- shift handovers and escalation reporting
Availability and delivery arrangements are confirmed against the location, qualifications and authorizations required for the assignment.
Review Operations Coordination